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Microsoft AI – Business Solutions and Tools

Microsoft AI is built on trust—powered by decades of research and responsible innovation. With enterprise-grade security, privacy, and observability, we help you scale confidently and achieve measurable outcomes across your organization.

Secure and govern AI

Explore how Microsoft helps you safeguard AI with comprehensive security and governance solutions.

Data protection and privacy

Understand Microsoft’s commitment to protecting and defending data privacy.

Empowering responsible AI

Discover how Microsoft is committed to responsibly developing and advancing AI.

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Consumer goods

Drive growth and build customer loyalty by connecting your brands and employees with consumers.

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Education

Empower education with future-ready, AI-powered solutions to achieve more academically, operationally, and organizationally.

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Energy and resources

Deliver safe, reliable, and clean energy with technology that helps you power a more sustainable future.

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Financial services

Deepen customer relationships in the era of AI with solutions for:

Banking
Insurance
Capital markets

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Government

Empowering governments with technology for:

Government operations and infrastructure
Public finance
Public health and social services
Public safety and justice
US Government

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Healthcare and life sciences

Provide better experiences and care with solutions for:

Providers
Payors
Life sciences organizations

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Manufacturing

Build intelligent factories, modern customer experiences, and resilient supply chains.

Media and entertainment

Reimagine content creation and distribution and deliver immersive experiences that deepen audience engagement.

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Mobility

Transform to smart mobility with solutions for automotive, travel, and transportation companies.

Retail

Maximize the value of your data by using it to elevate the shopping experience and empower associates.

Telecommunications

Accelerate your network transformation and make your telco a technology leader.

Explore Microsoft’s perspective and latest updates highlighting our commitment to transformative innovation.

Visit the Microsoft AI blog

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Microsoft Build 2026: Be yourself at work

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You’re not late to AI—you’re early to Frontier Transformation

Work Trend Index 2026: Agents and the human agency opportunity

Read the report

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Learn how global leaders at Hannover Messe are using agentic AI

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How to introduce agents into your workforce: 5 actions leaders can take

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Navigating digital sovereignty at the frontier of transformation

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Introducing the First Frontier Suite built on Intelligence + Trust

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How to bring human expertise and AI together: 3 impactful initiatives

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How to start your Frontier Transformation: 3 strategies to start with people

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Beyond Davos 2026: 5 practices to align AI transformation and sustainability

Becoming a Frontier Firm: Unlocking the business value of AI

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Microsoft Ignite 2025 Book of News

Read the announcements

Microsoft Ignite 2025: Copilot and agents built to power the Frontier Firm

Microsoft Agent 365: The control plane for AI agents

Ambient and autonomous security for the agentic era

Bridging the AI divide: How Frontier Firms are transforming business

Introducing Microsoft Marketplace — Thousands of solutions. Millions of customers. One Marketplace.

Join the free Microsoft AI Tour—learn, connect, and lead the future of innovation.

Discover three skilling insights that set Frontier Firms apart

Sharing updates to our practices in the 2025 Responsible AI Transparency Report

Microsoft announces new European digital commitments

4 real business benefits of Microsoft AI

Accelerate employee AI skilling: Insights from Microsoft

Maximizing AI’s potential: Insights from Microsoft leaders on how to get the most from generative AI

Innovating in line with the European Union’s AI Act

Microsoft announces new European digital commitments

Innovating in line with the European Union’s AI Act

How to start your Frontier Transformation: 3 strategies to start with people

Beyond Davos 2026: 5 practices to align AI transformation and sustainability

Becoming a Frontier Firm: Unlocking the business value of AI

Ambient and autonomous security for the agentic era

Bridging the AI divide: How Frontier Firms are transforming business

Discover three skilling insights that set Frontier Firms apart

Sharing updates to our practices in the 2025 Responsible AI Transparency Report

4 real business benefits of Microsoft AI

Accelerate employee AI skilling: Insights from Microsoft

Maximizing AI’s potential: Insights from Microsoft leaders on how to get the most from generative AI

See more customer stories

Fortune Brands

Fortune Brands Innovations unifies their brands under one portal with Microsoft Power Pages

Fortune Brands Innovations created a more streamlined customer experience using Microsoft Power Pages and Dynamics 365 Customer Experience.

Solv eliminates 98% of clerical errors with Dynamics 365 Business Central

Solv improved report accuracy and efficiency by switching to Dynamics 365 Business Central, saving 40 man-hours monthly and enhancing financial controls.

Syensqo.AI leverages Azure OpenAI Service to develop SyGPT chatbot in record time

Syensqo.AI, a division of the Belgian science and technology leader Syensqo, has developed SyGPT, an advanced AI chatbot using Azure OpenAI Service.

Generative AI uses deep learning to create new content in response to natural language prompts. It can also generate text, images, music, and code.

There are several types of AI, each designed for different purposes:
Traditional AI – Automates specific tasks using predefined rules and algorithms, often used in manufacturing and data processing.
Predictive AI – Analyzes historical data to forecast future outcomes, commonly used in finance, healthcare, and marketing.
Conversational AI – Powers chatbots and virtual assistants to facilitate natural language interactions, generating human-like responses.

Generative AI is different because it creates content rather than simply analyzing or predicting based on existing data.
See AI solutions
Copilots are chat-based generative AI interactions from Microsoft. They have specialized functionality based on their users and use cases. Some Copilots are experienced standalone, while others are integrated into Microsoft products, services, and devices.

Included in this portfolio are Microsoft Copilot, Microsoft 365 Copilot, Microsoft Security Copilot, and GitHub Copilot, among other generative AI solutions and experiences.

Learn more
AI can be a powerful ally in boosting productivity and efficiency. Here are some ways Microsoft AI can help streamline your daily tasks:

Microsoft Copilot understands your questions and provides direct answers, assists with writing, and even creates images. For example, Copilot can help you give your resume a quick update, craft a post for social media, or write an email.
Microsoft 365 Copilot integrates AI with Microsoft apps like Word, Excel, PowerPoint, and Outlook. It can assist with tasks like drafting emails, summarizing lengthy documents, creating reports from data, and managing your calendar.
AI features in Microsoft Teams include real-time transcription, translation services, meeting summaries, and action items following the meeting.
With Copilot Studio, you can easily design, test, and publish agents that suit your needs for internal or external scenarios across your industry, department, or role. You can build a standalone agent or publish to Microsoft 365 Copilot.
For more customized productivity solutions, Azure offers a suite of tools to help you develop and deploy intelligent applications tailored to your needs.
Get started
If you’re looking to use Copilot outside of work, you can start using Microsoft Copilot for free at copilot.microsoft.com or by downloading the Microsoft Copilot app on your mobile device.

If you want to use Microsoft 365 Copilot at work, you’ll need to have an existing license for a qualifying Microsoft 365 plan and a license for Microsoft 365 Copilot. If you’re not an existing customer, you need to buy an eligible Microsoft 365 subscription.

Additional business and enterprise licenses for GitHub Copilot are available, as well as licensing plans for Microsoft Security Copilot.

See Microsoft 365 Copilot Try Copilot for personal use
Microsoft offers several AI-powered tools to help you create and enhance visual content. Here are a few options:
Microsoft Designer allows you to create custom images from text descriptions. Just describe the visual you'd like, and Designer will generate a high-resolution image for you. You can also edit photos with AI, remove unwanted objects, replace backgrounds, and apply artistic styles to your images.
Image Creator in Bing lets you generate images based on your words.
AI Image Editor offers various tools to enhance your photos. You can remove unwanted elements, change backgrounds, and apply different artistic styles to your images.
Try Microsoft Designer
To have full access to Copilot in Word, Excel, PowerPoint, and Teams, your organization needs to have a license for a qualifying Microsoft 365 plan and a license for Microsoft 365 Copilot—even if you already use Copilot outside of work or have limited access in Word, Excel, PowerPoint, and Teams.

AI features are available in Microsoft 365 applications through Copilot and can be used in many ways, such as:
Writing and editing. Copilot in Word can provide prompts to help you start writing quickly, help edit existing documents, and help trim down and summarize longer texts.
Data analysis. Copilot in Excel can help analyze data, write formulas, and organize unstructured data into a more digestible format.
Creating presentations. Copilot in PowerPoint can help build presentations, edit notes, and rearrange slides.
Streamlining collaboration. Copilot in Teams can summarize meetings, provide transcripts, and share insights from discussions.

There are additional partner AI solutions that tailor Microsoft 365 to individual business needs.
Explore Microsoft 365 Copilot
Microsoft Copilot remembers details that matter to your daily life while keeping your personal data secure and protecting your privacy. You can always manage your privacy preferences in your Copilot Privacy settings.

When you’re using Copilots at work, all your existing security and compliance requirements are inherited, so only people with the right permissions can access the content it generates.

As a company, Microsoft is committed to providing trustworthy AI—with decades of research, customer feedback, and learnings informing the capabilities that deliver privacy, safety, and security.

Visit Microsoft’s Trust Center Learn about trustworthy AI
Implementing generative AI comes with several considerations, including data security, biases, misinformation, and regulatory compliance. Ensuring the security of sensitive data and managing potential biases in AI-generated content are critical concerns—in addition to challenges related to transparency, accountability, and the potential misuse of AI technologies. Microsoft’s strategy paper, Minimize Risk and Reap the Benefits of AI, provides a comprehensive guide to navigating the challenges and opportunities of using generative AI.

Explore responsible AI principles Visit Microsoft Trust Center
Ensuring the accuracy and reliability of AI-generated content requires evaluating and monitoring the performance of generative AI models. Microsoft Foundry offers evaluation metrics that assess the quality, safety, and relevance of generated content. Techniques such as Retrieval-Augmented Generation (RAG) can also improve accuracy by using sourced data instead of relying solely on the model's training data.

Explore responsible AI tools Discover Microsoft Foundry
Microsoft offers a wide range of resources to help you get the most out of AI. The AI learning hub is home to trainings, documentation, and videos, while Microsoft Adoption can help you find out how to most effectively bring AI to your organization.

You can also find e-books, insights, use cases, and other resources for organizations on the AI for business leaders page.

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Start learning about AI

Begin training your team with the latest resources from Microsoft Learn.

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Meet Copilot

Get best practices and insights to jump-start your AI transformation with Microsoft 365 Copilot.

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