Empty XML Sitemap

  • webprofsolutions

    (@webprofsolutions)


    3 years, 8 months ago

    I have successfully built a website and used the free version of your plugin for SEO as I have always done but unfortunately, for the first time ever, I have encountered a weird situation.
    After submitting the sitemap to google, when I click the “OPEN SITEMAP” link, it opens up an empty page. No matter the page link I manually type into “Coverage” to test seems not to exist in the property.
    How do I fix this issue please?

Viewing 9 replies – 1 through 9 (of 9 total)
  • Plugin Author JoomUnited

    (@joomunited)

    3 years, 8 months ago

    Hi,

    Indeed, looks weird, can you share the sitemap URL, please?

    Thanks.

    Thread Starter webprofsolutions

    (@webprofsolutions)

    3 years, 8 months ago

    Here’s the link to the site map. Please I need a fix.

    https://www.pmifoundation.com/wpms-sitemap.xml

    Plugin Author JoomUnited

    (@joomunited)

    3 years, 8 months ago

    OK I need you to perform 2 things:
    – Go to the WP Meta SEO > Sitemap > click save
    The sitemap will be regenerated, let me know if the issue is solved

    – If it’s not solved, can you turn on the WP DEBUG and tell me if there are any messages?

    Thanks.

    Thread Starter webprofsolutions

    (@webprofsolutions)

    3 years, 8 months ago

    I’ve regenerated the sitemap severally none the less the problem still persists.
    When I click “open sitemap” within the wp meta seo settings, the sitemap displays properly. But once submitted to Google, it comes up empty.

    Plugin Author JoomUnited

    (@joomunited)

    3 years, 8 months ago

    OK noted.
    Can you turn on the WP DEBUG and tell me if there are any messages? It seems you still have a blank page.

    Thanks.

    Thread Starter webprofsolutions

    (@webprofsolutions)

    3 years, 7 months ago

    I have turned on wp debug and there isn’t any message there with regards to wp meta seo. Nothing there that should cause this error.

    Plugin Author JoomUnited

    (@joomunited)

    3 years, 7 months ago

    Hi,

    Thanks for the feedback.
    We will need to investigate what’s the issue directly on your website as we can’t replicate that on our side.
    You’ll need to create a free account on our website, and I’ll activate the support access for you. Please use the same username as here and let me know when it’s done.

    Thanks!

    Thread Starter webprofsolutions

    (@webprofsolutions)

    3 years, 7 months ago

    Hi
    I just created my free account on your website using the same username as I use here. Thanks for the support thus far. I really appreciate it.

    Plugin Author JoomUnited

    (@joomunited)

    3 years, 7 months ago

    Hi,

    the ticket support is opened, https://www.joomunited.com/support/helpdesk

    Cheers,

Viewing 9 replies – 1 through 9 (of 9 total)

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