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Culture
We foster personal and professional growth, allowing PALS to thrive at JBREC and beyond. We strive to create a culture where all PALS feel understood, empowered, and valued.
COMPANY
Culture
Our Values
Core Values
We Deliver:
Honest Solutions for our Clients
The most honest, valued, clear, and timely solutions for our clients.
PALS to Work Alongside
A dynamic culture that pays fairly, allows diverse individuals to grow while achieving their negotiated work / personal life balance, and provides the opportunity to work with PALS.
Our Team Is:
Passionate
Driven, curious, energetic people who embrace our high standards for excellence, overcome obstacles, recruit and grow others, pursue innovation, welcome and adapt to change, thrive on continuous improvement, measure and improve results, and take pride in helping our clients succeed
Articulate
Empathetic listeners who base opinions on facts and communicate compassionately, candidly, and clearly
Likable
Self-aware, humble, and kind players who put the JBREC team’s success over individual success; they make work enjoyable because they embrace accountability, holding themselves and others to being reliable, trustworthy, inclusive, and respectful of others’ time
Smart
Insightful, observant, second-level thinkers who challenge prevailing beliefs, take pragmatic risks, and regularly convert complexity into precise, logical, forward-thinking recommendations and solutions
Aspirational Core Values
Customer Obsessed
Our clients are our North Star and are at the center of everything we do and why we do it.
Own It
Do the right thing, even when nobody is watching. Every action, decision, and outcome is our responsibility. We own our work, celebrate success, and learn from mistakes.
Call it Right and Call it Early
We make informed decisions, both internal and for our clients, with confidence and communicate proactively, ensuring accuracy and timeliness in everything we do.
Rise Together
We win as a team and we lose as a team. Collaboration fuels success. We achieve more by growing as a team, supporting each other, and building on our collective strengths.
Go The Extra Mile
Deliver more than expected and never stop innovating. We welcome and encourage change and transformation, constantly seeking new ideas and acting quickly to bring them to life.
Our culture in action
We put a lot of time and effort into creating a great culture that works well for us. We have a Vice President of People Development and Culture who oversees our training and proprietary JBREC-U Certifications that help us work well together.
Connected Worker
We make sure everyone is on the same page and works successfully together through customized communication, earned trust and office-like productivity.
Compassionate, Candid & Clear Communication
Our goal is to create relationships built on honesty, empathy, understanding, and the ability to share thoughts without fears.
Open Book Management
Open-book management (OBM) is the business practice of creating transparency by sharing financial information with employees. We empower all of our team members to solve business problems, increase efficiencies, and have a voice in how the company is run.
Everything DiSC®
We communicate better by providing personalized knowledge of each other’s communication styles, motivations, and work preferences, and work hard on improving and appreciating each other’s communication styles.
CliftonStrengths
We identify and reallocate responsibilities to capitalize on each other’s strengths.
Our company connects in many ways
Weekly Transparent Communication and Celebrations
- An all hands Monday morning call: 20 minutes, quick report outs, sharing of financial results, and celebrations of:
- our personalities (Zoom background topic of the week),
- a team member (using trivia from our company yearbook), and
- 3 cross-functional awards for bringing a valued solution to our clients.
In-Person Meetings
We get together at our annual company meeting, annual department meetings, hosted client events, trainings, and many industry events throughout the year
Our Offices
We have many connected team members who live wherever they want, and 7 offices where we pay rent and many work every day or just some days
Virtual Fun
Book clubs, Toastmasters, Spirit Week, Wellness challenges, trivia contests and a daily teams topic called JBREC Jibber Jabber for those who want to participate
Follow Us on LinkedIn
Want to keep up with our team?
We regularly share team updates, events, and career opportunities on LinkedIn. Follow us to stay informed about our expert speaking engagements and gain access to our latest free housing insights.
Education and Training Opportunities
Mentorship Program
JBREC’s peer mentorship program allows an additional resource for our team members as they are guided through the onboarding process and beyond to ensure a smooth transition into our company’s culture.
Professional Development
We provide 250 hours of on-the-job training within the first year to enhance your skills and promote the growth and development of our team of experts. We are organized to help you with Career Coaches, Progress Managers, and Trainers focused on your individual career needs. We also provide 65 hours per year toward education goals, including but not limited to Business Writing, Toastmasters, Book Clubs, and Career Development Planning.
Leadership Training
Our leadership training program provides an opportunity to new and emerging leaders within our company to learn the necessary soft skills of effective leaders.
Continuing Education
We support continuous learning through conferences, selective tuition reimbursement, internal education courses, and LinkedIn online learning courses.
Achievements
John Burns Research and Consulting is a Certified Evergreen™ Company
John Burns Research and Consulting was the first company to receive the certification from the prestigious organization, Tugboat Institute. Evergreen businesses are led by purpose-driven leaders with the grit and resourcefulness to build and scale private, profitable, enduring, and market-leading businesses that make a dent in the universe.
2025 Evergreen Recertification
We were recertified as an Evergreen company in 2025, reflecting our commitment to building an enduring, purpose-driven business where PALS thrive for the long term.
Great Place To Work® Certified™
90% of employees at JBREC say it is a great place to work compared to 57% of employees at a typical US-based company. Thanks to our people, we’re proud to have earned Great Place to Work® Certification™.
2023 Best Evergreen Companies List
We earned a spot on the inaugaural list of Best Evergreen Companies. The Best Evergreen Companies list is made up of companies who exemplify excellence across all the Evergreen 7Ps® principles. Each company’s dedication to their business excellence is characterized by determination, patience, and an unwavering desire to improve.
Inc. 5000 2023
We’ve made the Inc. 5000 list of fastest-growing private companies in America! This remarkable milestone wouldn’t have been possible without the help of our passionate, hardworking JBREC team.
What does our team say about our company culture?
At a recent company strategy meeting, we asked all of our team members to write down several words to describe our company culture. This word cloud illustrates the results of that team exercise.
WORKING AT JBREC
I love helping others! As a JBREC team member, I am privileged to get to do that on a daily basis by helping clients answer tough questions and make the best informed decisions possible.
WORKING AT JBREC
My favorite thing about JBREC is the incredible PALS that I feel blessed to work with. Everyone is incredibly kind, fun, inquisitive, supportive, and welcoming.
WORKING AT JBREC
My role at JBREC challenges me on a daily basis. As a systemic thinker and perfectionist, the chaos that comes with planning events has helped me grow me into a more balanced individual.
WORKING AT JBREC
JBREC is a great place to work because of all of the PALS that I get to work with day in and day out.
WORKING AT JBREC
My favorite thing about JBREC is the people. I have never met a kinder and more driven group of people and it’s a pleasure to get to learn from and work with them.
WORKING AT JBREC
My JBREC colleagues are some of the most passionate and curious people in the housing industry who will not stop until they find the right answer for our clients.
Charity
The importance of giving back
JBREC recognizes the importance of giving back to the community. Rather than selecting all the charities, we believe in allowing each team member to decide which organizations they want to support and are passionate about.
We also encourage the team to participate in charitable activities to help the local community by providing paid time off for volunteering. Employees may use the matching and volunteer program to contribute their money, time, and talents to recognized charities, causes or not-for-profit organizations, making a positive difference in their communities and assisting those less fortunate.
Start Your Career at JBREC
We are always looking for great people to join our team and will accept resumes for consideration.
If you have any questions regarding any of our open positions, please contact human resources.
JBREC Human Resources
