Online Community Working Group

Scope of responsibilities

This group exists to support the official community platforms and those in elevated roles on those platforms.

The Django Forum and the Django Discord are core parts of the community and those that provide help and moderate these platforms take significant time from their day to help others. We can support them through training and taking action to make their lives easier.

The broad goals of the group are:

Facilitate and centralise discussion between moderators and admins on the various platforms.
Coordinate efforts for training and processes around moderation.
Provide support to improve the platforms to lighten moderation and admin workloads.
Provide training and support to the wider community on how to use the platforms effectively.
Ensure that our online communities are welcoming and safe spaces.

What actions are you proposing the WG be allowed to take directly?

Creation and management of processes related to community platforms. Examples of these processes include:
- Proposals for adding/removing moderators & other roles and the adding/removing of roles directly.
- Training for moderators & other roles as required.
- Ensuring moderation is consistent across teams and platforms.
Taking ideas from the community to improve the community spaces.

Which actions will the WG take back to the Board for votes?

Proposals to trial a new platform.
Proposals to migrate to a new platform.
Proposals to retire an existing platform that is in use.
Budget requests to improve existing platforms.

There are a lot of potential ideas in this space. Part of the WG will be setting up a process to take ideas and have a backlog of these ideas.

Delegated responsibilities

With regards to Django Software Foundation responsibilities and resources, the members of the group are assigned:

Administrator Privileges on approved community platforms with the following conditions to create redundancy and protect the community from any single person holding too much power.
- A single member may not have Administrator Privileges on all platforms.
- Each platform has a minimum of two members with Administrator Privileges.

Initial membership

Chair: Andrew Miller
Co-Chair: Ben Cardy
Board Liaison: Tom Carrick
CoC Liaison: Dan Ryan
Other members:
- Patryk Bratkowski
- Natalia Bidart

Future membership

Anyone can join, however they must be active on one of the community platforms for at least 3 months or nominated by a DSF Individual member.

Expressing Interest

Send one of the WG members a message on Discord or the Forum. A form will be made available in a public space with the following questions:

Usernames on the Forum/Discord.
Why they want to join.
What experience and skills they bring to the WG.

Membership Conditions

New members may self-nominate.
Members will serve for a one year term. At the end of this term, they need to opt into staying involved to keep being a member of the group.
New members will get approved by existing members of the WG.
If any member wishes to leave the group before the end of their term, they can do so by notifying the group.
Members can propose a vote on removing a member from the working group. This needs 50%+1 agreement.

Roles in within WG

Chair/Co-chair: Ideally these two members will be represenatives from separate platforms within the community. This is to ensure the WG remains balanced.
The Code of Conduct WG Liaison is a voting member of this working group that is chosen by the CoC WG from their members.
Board Liaison: Must be an active Board member; may be the same as Chair/Co-Chair, may not be the same as CoC WG Liaison.

Budget

How much money or spending discretion do you need?
- None to begin with, however budget might get requested over time for supporting the Forum and Discord server. See below for ideas.
How do you want that money allocated:
- None to begin with.

Comms

Where will discussions and activities take place?

Suggestions:

Private Channel in the Discord Server and private category in the forum, possibly also a channel is the DSF slack.
This space should be shared with the CoC Commitee or another space for shared comms across platforms.

Meetings: Quarterly video call meeting on Discord.

Reporting

How and how often will the WG report back to the board?

Quarterly forum post and discord announcement of improvements made to the platforms.
Private quarterly report of improvements made to the platforms to the Board.

Budget ideas

Training for Moderators & Admins.
Hosting fees for bots.
Subscription fees for bots.
Tools for community management/growth (https://orbit.love).
Hosting for the forum.
Discord Nitro.

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